Things you need to know


Terms and Conditions


Welcome to Inner West LIFT (“we,” “our,” “us”). By accessing or using our website located at and our mobile app PTminder (the “Services”), you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please review them carefully. If you do not agree to these Terms, you must not access or use the Services.

1. Acceptance of Terms

By accessing the Services, you agree to be bound by these Terms and our Privacy Policy. We reserve the right to change these Terms at any time, and your continued use of the Services following any changes constitutes your acceptance of the new Terms.

2. Use of the Services

  • You must be at least 18 years old to use the Services.
  • You agree to use the Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Services.
  • You must not misuse the Services by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

3. Intellectual Property

  • All content on the Services, including text, graphics, logos, images, and software, is the property of Inner West LIFT or its content suppliers and is protected by Australian and international copyright laws.
  • You may not reproduce, distribute, modify, or otherwise use any of our intellectual property without our express written consent.

4. Limitation of Liability

  • The Services and their content are provided “as is” without any warranties of any kind, either express or implied.
  • Inner West LIFT does not warrant that the Services will be available at all times or free from errors or viruses.
  • To the extent permitted by law, Inner West LIFT will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Services.

5. Links to Third-Party Sites

The Services may contain links to third-party websites. These links are provided for your convenience only, and Inner West LIFT has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts located in New South Wales for the resolution of any disputes.

7. Contact Information

If you have any questions about these Terms, please contact us at or at the following address:

Inner West LIFT
Unit 12-76b Edinburgh Rd
Marrickville, NSW, 2204
Phone: 0413 210 610

Privacy Policy



Inner West LIFT (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website,, and our mobile app, PTminder. By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you when you interact with our website or use our mobile app, PTminder. The types of information we collect may include:

  • Contact details, such as your name, email address, phone number, and postal address
  • Demographic information, such as your age, gender, and fitness goals
  • Billing information, such as your credit card details
  • Health information, such as your medical history, exercise routines, and dietary habits

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, maintain, and improve our services
  • To communicate with you, including responding to your inquiries, sending appointment reminders, and providing information about our products and services
  • To process payments and manage your account
  • To personalize your experience and tailor our services to your needs and preferences
  • To maintain the security and integrity of our website and mobile app
  • To comply with legal requirements and assist with law enforcement when necessary

3. How We Share Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as Keap, our customer relationship management (CRM) software, and PTminder, our mobile app provider. These third parties are bound by confidentiality agreements and are required to protect your personal information in accordance with applicable privacy laws.

We may also disclose your personal information if required by law or in the good faith belief that such action is necessary to comply with legal requirements, protect our rights or property, or ensure the safety of our users and the public.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you, subject to certain exceptions. If you wish to access or correct your personal information, please contact us at

6. Cookies

Our website may use cookies to enhance your user experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting an updated version of the Privacy Policy on our website and updating the “Last updated” date at the top of this page. Your continued use of our services after the posting of an updated Privacy Policy constitutes your acceptance of the changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Inner West LIFT
Unit 12-76b Edinburgh Rd
Marrickville, NSW, 2204
Phone: 0413 210 610